FREQUENTLY ASKED QUESTIONS
1. Products & Services: We sell handmade Daoist cultural goods. Descriptions regarding energy or effects are based on traditional culture and do not constitute scientific or medical guarantees. Product blessings are a religious-cultural service.
2. Orders & Payment: An order is confirmed only upon our email confirmation. We reserve the right to cancel orders before confirmation due to stock or pricing errors. All prices are in USD.
3. Shipping & Duties: Items ship directly from China. Provided delivery times are estimates; international delays may occur due to customs, holidays, etc., for which we are not responsible. The buyer is responsible for all import duties, taxes, and clearance fees. Risk of loss transfers to the buyer once the package is handed to the carrier.
4. Returns: Please see our Return Policyfor details. Opened/blessed items are generally non-returnable. Returns not due to our error may incur shipping and restocking fees.
5. Limitation of Liability: To the extent permitted by law, the site and products are provided "as is". We are not liable for any indirect or consequential damages arising from product use.
6. Contact Us: For questions, contact us at [Your Contact Email]. We may update these terms; updates will be posted here.
We are committed to ensuring you have a satisfying shopping experience. While providing you with Daoist art pieces infused with positive energy, we have also established a clear and fair return policy to protect the rights of both parties.
1. Return & Exchange Window
You have 30 days from the date you receive your order to decide if you wish to keep it. To initiate a return or exchange, please contact us via email or our customer service system within this period. Requests submitted after 30 days cannot be accepted.
2. Conditions for Returns
To ensure fairness, any item returned must meet all of the following conditions:
Unused: The item must be in its new, unused, unaltered, and undamaged condition.
Original Packaging: All original packaging, accessories, certificates, and any free gifts must be included and intact.
3. Non-Returnable Items
Returns or exchanges will not be accepted for:
Any item damaged due to customer misuse, improper storage, or disassembly.
4. Return Process & Costs
Please contact customer service to obtain a Return Authorization and the designated return address.
Return Shipping Cost: For returns not due to product quality issues, you are responsible for the initial return shipping cost.
If the return is due to our error , we will cover all associated costs.
5. Refund Processing
After we receive and inspect the returned item, we will process your refund within 7-10 business days. The refund will be issued to your original payment method. Please note that international transfers and payment gateway processing may cause slight additional delays.
Thank you for your understanding and support. Please feel free to contact our customer service team with any questions.
Welcome to our Taoist culture boutique, specializing in high-quality Taoist ornaments and jewelry, each meticulously crafted and infused with millennia of Taoist wisdom. We understand the impact of an item's energy on life, which is why we insist on performing traditional Taoist rituals to bless every product. Before shipment, experienced Taoist masters chant sutras and imbue each piece with peaceful energy, so you receive not just artwork, but auspicious items filled with positive vibes, bringing you peace, health, and good fortune, allowing Taoist culture to shine in your daily life.
As a token of our appreciation, we offer exclusive services: For purchases over $200, enjoy free shipping with all costs covered by us, making your shopping experience worry-free and bringing beauty effortlessly to your doorstep. For expenditures of $300 or more, you can schedule an appointment with our owner for a professional home feng shui layout. Feng shui is a key aspect of Taoist studies; by adjusting your home's arrangement, it optimizes energy flow, significantly enhancing family harmony, career prospects, and wealth, creating a balanced and prosperous living environment for you.
For purchases of $500 or above, we'll also gift you a beautiful feng shui compass. The compass is an essential tool for feng shui masters, accurately measuring directions and aura, helping you make adjustments at home to continuously attract positive energy and boost personal fortune. We are committed to bringing the essence of Taoism to you, letting traditional wisdom brighten your life. Thank you for your trust; we look forward to partnering with you to explore a path of harmony and abundance together.
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